At Pettilia, your privacy is not an afterthought — it’s part of everything we do. This policy explains how we collect, use, and protect your information when you visit our site or make a purchase. We keep things clear, fair, and sweet — just like Lolita should be.

We automatically collect:

• Browser version & IP address
• Time zone & cookie data
• Products you view, search terms, and how you interact with our site

Why? To load the site correctly and improve your experience.

When you place an order, we collect:

• Name, billing & shipping address
• Payment info (credit card numbers, email, phone number)

Why? To process your payment, ship your order, send order confirmations, prevent fraud, and — only if you agree — keep you updated on new Pettilia collections.

When you reach out, we collect the information you share — such as your name, order number, and contact details — so we can help you as kindly as possible.

Pettilia is not intended for anyone under 18. We do not knowingly collect personal information from children. If you are under 18, please do not submit any personal information to us.

We only share your information with trusted service providers to fulfill your order, comply with laws, or as required by the California Consumer Privacy Act (CCPA).

We use your information to show you ads or offers we think you might love — for example, through Google Analytics. You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.

We also share limited, anonymized data with advertising partners via cookies (with your consent where required).

If you are in the European Economic Area, we process your personal information based on:

• Your consent
• The contract between us (your order)
• Legal obligations
• Our legitimate interests (without overriding your rights)

If you are a California resident, you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the “sale” of your personal information (we don’t sell it, but we respect your choice)

To exercise these rights, contact us at support@pettilia.com.

Cookies help us remember you — like keeping your cart alive or remembering your region. We use necessary, functional, and analytics cookies to make the site work better for you.

You can control or block cookies in your browser settings, but please know that some parts of our site may not work as smoothly afterward.

📌 By using our site, you agree that we may store currency preferences in a temporary session cookie (deleted when you close your browser).

We keep your order information for our records unless you ask us to delete it. For deletion requests, please contact us at support@pettilia.com.

We may update this Privacy Policy from time to time — for legal, operational, or regulatory reasons. Any changes will be posted here.

If you have any privacy-related questions, concerns, or requests, we’re only one email away.

📧 support@pettilia.com